1. How long does it take to create a custom piece?

In general, it will take about five weeks from when we start creating a design for you. Plan to give us two weeks to build your design in the computer for you to view before the piece gets made, and about three weeks to complete the piece once you give us your approval of the design.

The time frame can vary based on a variety of factors, like the number of edits and redesigns that occur before we begin making the physical jewelry piece.

If your piece is going to be made in platinum, plan to add an additional week onto the creation time of your custom piece.

If you have a time constraint for when you need a piece of custom jewelry, please contact us and we will work with you as best we can.



 2. Do you send out any of your work? Will my gems be sent out during the process?

No. Jay F. Jeweler has a state of the art jewelry shop that is equipped with expert appraisers, gemologists, designers, jewelers, and goldsmiths. We have the capability to design, 3D print, and create your custom pieces all from our storefront.

If it is ever necessary to send your piece out of our store, nothing from your jewelry or design will be sent without first contacting you and receiving your approval.



3. Is custom design expensive? How much will it cost?

We are competitively priced based on the quality of our designs because we do all our custom work at Jay F. Jeweler. Our store is founded on the concept of making high quality, striking jewelry pieces that are meant to stand the test of time. Because of this, our pricing may seem higher than other jewelry estimates. Our intention is to create pieces with longevity, not just pieces that are pretty in the moment.

If you are curious about our pricing and methods, come in and talk to one of our designers about your ideas. We can create a computer model of your design idea to better estimate the cost of your custom piece.



4. Who is making my jewelry?

Our in-house CAD (computer aided design) artists, who build the model of your piece, are also goldsmiths. Because of their experience at the workbench, they will not only build you a design that looks good on the computer, but one that will be well-built in the physical world and stand the test of time.  We also have our own state-of-the-art 3D printers and do our own casting, allowing us to control every aspect of the jewelry creation process to make it perfect for you. Once a piece is cast, it is given to one of our in-house jewelers who have a total of over a hundred years of experience. They set gemstones under high powered microscopes and finish your piece all within our windowed shop.  You can see them working from our showroom anytime you stop by.

Cast definition = Heating metal until it is liquid and pouring the liquid metal into a mold of the finished shape and left to solidify.



5. Will my custom piece come with an appraisal?

If your custom piece has $800 worth of materials used, you will receive an appraisal automatically at no charge.  If it is less than $800 and you would like an appraisal, there will be a $100 charge.